Infrastructure Management

Optimizing IT Incident Management: Strategies, Best Practices & Innovative Tools

Incident management is a method employed by development or IT Operations teams to respond to unplanned events or service interruptions and return the service to its operational condition. In Diligent Global, we define an incident as a situation that causes disruption or a decrease in the standard of service, requiring an immediate response.

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Revolutionizing Workflows with Robotic Process Automation: The Future of Efficiency

Robotic Process Automation (RPA) is rapidly reshaping the landscape of business operations, offering a pathway to digital transformation that is both effective and efficient. This technology, by mimicking human actions in interacting with digital systems, stands as a beacon of innovation in the realm of process automation software, changing the way businesses approach routine tasks.

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How can infrastructure managed services help businesses optimize their IT operations?

Imagine you are a business owner trying to navigate the fast-paced digital landscape. Your IT infrastructure is the backbone of your operations, the powerhouse that keeps everything running smoothly. But let’s face it, managing and optimizing IT operations can feel like navigating a labyrinth with hidden traps and secret passages. That’s where infrastructure managed services

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What Are The Benefits Of Migrating SAP To AWS?

Among the numerous enterprise resource planning (ERP) systems available, SAP managed services stand out as a global leader, empowering organizations with comprehensive functionality and advanced capabilities that streamline business operations. To further amplify the potential of SAP, many forward-thinking enterprises are embarking on a transformative journey by migrating their SAP environments to Amazon Web Services

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Network Infrastructure Management- No Longer An Option, But Rather, A Necessity For Corporate Growth

A robust Network infrastructure is the foundation of every successful business. Efficiency and Productivity have become the two top necessities for every business in a fast-moving and evolving corporate world. A well-run system in the workplace ensures smooth operational functioning, helps bring out the best in your team members, and significantly reduces the risk of errors.

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Enterprise Product Costing (EPC) and Profitability Analysis Solutions

Diligent Global are experts in providing SAP Consulting solutions to global clients across all industries. These client stories are some examples of how we have delivered product costing and profitability analysis modules for leading enterprises. EPC for a leading FMCG brand in India This client had been using Standard Costing in SAP for 15 years, which

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