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    Automate Your Ticketing System with DiliGenie and Enhance Your ITSM Experience

    DiliGenie streamlines your ITSM process for incidents, service requests, changes, and problem resolutions.

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    Start Your Free Trial Today!

      DiliGenie streamlines your ITSM process for incidents, service requests, changes, and problem resolutions.

      of experience
      0 + years
      Countries of Operations
      0 +
      Customers
      0 +

      DiliGenie Offers all the Essentials for a Seamless ITSM Experience

      Ticket automation

      Ticket Automation is one of the standout features of DiliGenie. It takes a burden off your shoulder by creating one primary ticket for major incidents and secondary tickets based on it.

      Streamlined Service Requests

      DiliGenie Service Requests feature lets anyone request for services in seconds. It lets you optimize your operations faster and resolves issues in a given and adequate time.

      Accurate Risk Management

      Risk Management feature lets you assess possible risks that can occur during the making of change. Furthermore, it also helps you find the impact of the risk and enables you to reduce the chances of downtime.

      Change Tracking

      The comprehensive change tracking feature updates changes meticulously and assess risks throughout the implementation. This track record reduces future disruptions and stabilizes the operations.

      Systematic Problem Identification

      DiliGenie’s one of the strongest features is that it can identify the root cause of the problem at hand. Once found, it becomes easier for you to find a permanent solution to the problem or way to reduce its reappearance.

      Comprehensive KnowledgeBase

      KnowledgeBase empowers users with FAQs and helps them to resolve minor issues independently. This helps them to carry on with their regular tasks without hindrances.

      Discover Our Comprehensive Help Desk Software Today—Connect with our Experts for Insights and Solutions Tailored to Your Needs

      Discover Client Perspectives

      Here are Compelling Reasons to Choose DiliGenie for All Your IT Operations

      Designed With Comprehensive Features

      • Incident Management
        Manage Your Incidents Automatically and Streamline Your workflow
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      • Service Request
        Utilize the Self Service Portal to Request Service and Drive Complete User Satisfaction
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      • Change Management
        Make Changes Happen with Minimum Disruption With Our Module
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      • Problem Management
        Find the Reason Behind Recurring Incidents & Resolve Problems With Our Module
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      • Project Management
        Manage Projects, Assign Tasks, Handle Resources & Maintain Timelines
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      Trusted by Industry Leaders