Identifying a compatible and valuable managed development services partner is challenging given the current global business contexts. Cost is a compelling factor, but innovation comes with a price. Product development life cycles are shrinking and hence getting access to global talent pools is imperative for successful product releases. Development partners must be experienced and equipped with the necessary skills, competencies, and infrastructure to solve real-world IT and business issues.
Key success factors for selecting Managed IT Development Services
Companies would benefit from the following factors when looking for an ideal IT partner:
Reusable knowledge library
Reusable libraries reduce effort and time to deliver customized software solutions. Having solved similar industry-specific problems over time, we were able to devise reusable components that could be implemented with minimum changes. It is also a sign of maturity and competence of our skilled teams.
Quality and cost
A state of the art distributed delivery model based on proven methodologies enables us to create high-quality custom solutions with a focus on reducing costs and improving quality.
Transition to steady state
Companies are looking for a seamless transition from implementation to support through relevant documentation, knowledge transfer protocols and support hubs to collect, analyze and resolve issues in real time. We have built a solid team with vast experience in managed services projects.
Diligent Global provides transformational benefits to business stakeholders
Our one-team approach makes it attractive for companies to invest their trust in us and we align with our customer’s business need for more speed at less cost.
Trusted partnership: By building extended teams that provide global + local (Glocal) support, we evolved as high-quality trusted partners to our clients worldwide.
Access to skilled talent: Diligent Global provides visibility & access to skilled talent required to manage, execute and support custom development.
Full life cycle services: Diligent Global supports tailored maintenance offerings for custom solutions.
Ready-to-access skills and expertise for managed IT development services
Some of the critical skills that Diligent Global can support you with are:
- Design & Development of custom applications for SAP Solutions on ABAP Platform
- Mobility and analytics applications
- HANA based standalone applications
- Integration with non-SAP solutions
- Quality review of Development
- Security Code Review
Quality and Project Management Standards
Diligent Global addresses your unique business requirements, provides you high quality custom solutions, leverages the latest technologies and minimizes your development risks using our unique methodology and Plan->Build->Run approach. We use best practices in Project Management, Quality Management, Change & Configuration Management, and Risk Management.
Quality initiatives include various types of testing activities such as: Unit, Functional, Integration, Regression, and Acceptance tests. Defect prevention processes include: causal analysis, final project review, phase end reviews, client feedback, and metrics analysis.
Delivery Methodologies and Continued Support
We follow proven development methodologies and standards to ensure high quality solutions. We mitigate business and technical risk by synchronizing custom solutions with the solution strategy and align with business vision. We ensure service flexibility and reduced delivery costs along with complete visibility of the solution through requirement traceability. We ensure that custom developed solutions continue to work optimally over time and reiterate our commitment to provide a flexible support model that addresses your business needs in the longer term.