Privacy Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
  
  
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  
  
• Company (referred to as “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Diligent Global, Princeton, NJ, United States.
  
  
• Cookies are small files placed on Your computer, mobile device, or other devices by a website to store details about Your browsing history and preferences.
  
  
• Country refers to: United States.
  
  
• Device means any device that can access the Service, such as a computer, smartphone, or tablet.
  
  
• Personal Data is any information that relates to an identified or identifiable individual.
  
  
• Service refers to the Website https://diligentglobal.com/.
  
  
• Service Provider refers to any natural or legal person who processes data on behalf of the Company.
  
  
• Third-party Social Media Service refers to any social network website through which a User can interact with our Website.
  
  
• Usage Data refers to data collected automatically when using the Service.
  
  
• Website refers to Diligent Global, accessible from https://diligentglobal.com/.
  
  
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
  
  

Collecting and Using Your Personal Data

Types of Data Collected

Personal Information

We may ask You to provide personally identifiable information that can be used to contact or identify You, including:

• Name
• Email address
• Phone number
• Company name
• Job title
• Address, State, Province, ZIP/Postal code, City
  
  

We also collect information you provide through forms or other interactions on our Website.

Usage Data

Usage Data is collected automatically when using the Service and may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Unique device identifiers
• Diagnostic and performance data
  
  

Service-Specific Data

When you engage with our services and solutions — such as User Access Shield, Smart Code Migration Tool, and other digital platforms — we may collect data strictly necessary for service operation and security purposes.

Information from Third-Party Social Media Services

We maintain links to:

• Facebook
• LinkedIn
• YouTube
• Twitter
  
  

These links are provided for ease of contact and information. Clicking on the logos redirects you to the respective social media platforms.
Please note: these are not plug-ins and no data is automatically transmitted to those platforms from our Website.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, and scripts) to enhance your experience and analyze website usage.

• Cookies or Browser Cookies: Small text files stored on Your device.
• Web Beacons: Electronic images that track user behavior.
  
  

Cookies can be either:

• Persistent Cookies (remain after closing browser)
• Session Cookies (deleted after closing browser)
  
  

We use both for purposes such as:

You may control cookie settings through your browser preferences.

How We Use Your Personal Information

We use your Personal Data to:

• Provide, manage, and deliver our services and products
• Process inquiries, support requests, and contact form submissions
• Personalize and improve user experience
• Send service updates, newsletters, and marketing communications (with consent)
• Analyze website usage for operational improvements
• Comply with legal and regulatory requirements
  
  

Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your information with:

• Authorized Service Providers and Partners under strict confidentiality agreements
• Internal Teams for analytics, service delivery, and operational efficiency
• Legal or Regulatory Authorities when legally required
• In case of a business transfer (e.g., merger, acquisition, sale)
  
  

All third-party access is governed by formal Data Processing Agreements ensuring data protection compliance.

Data Security

We implement industry-standard security practices to protect your personal data from unauthorized access, misuse, or disclosure. Our security measures include:

• Access control mechanisms
• Secure development practices for our platforms
• Regular security audits and reviews
  
  

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission over the Internet is 100% secure.

Retention of Your Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

Usage Data may be retained longer for security, service improvement, or legal compliance purposes.

Cross-Border Data Transfers

Your personal data may be transferred to — and maintained on — servers located outside your country of residence.
We ensure that adequate safeguards are implemented to protect your information when processed internationally.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion
• Withdraw consent for marketing communications
• Request portability of your data
• Lodge a complaint with a data protection authority
  
  

To exercise your rights, please contact us at privacy@diligentglobal.com.

Delete Your Personal Data

You have the right to request that we delete your personal data.

You can:

• Manage your preferences within account settings (if available)
• Contact us at privacy@diligentglobal.com
  
  

However, we may retain some data when legally required or for legitimate business purposes.

Disclosure of Your Personal Data

Business Transactions

If Diligent Global is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Law Enforcement

Under certain circumstances, Diligent Global may disclose Your Personal Data if required to do so by law or in response to valid public authority requests.

Other Legal Requirements

We may disclose Your information where necessary to:

• Comply with legal obligations
• Protect and defend the rights or property of Diligent Global
• Prevent or investigate wrongdoing
• Protect the personal safety of users or the public
• Protect against legal liability
  
  

Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personally identifiable data from children under 13.
If you believe your child has provided personal information, please contact us for prompt removal.

Links to Other Websites

Our Service may contain links to other websites not operated by Us.
We encourage you to review the Privacy Policy of every third-party site you visit.
We are not responsible for third-party sites’ content, policies, or practices.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated “Effective Date.”

You are encouraged to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Diligent Global
privacy@diligentglobal.com