Strategic Participation Framework

Diligent goes beyond the old role of a mere supplier. It evolves into a true partner by deeply understanding and aligning with the client’s business goals. This approach is transformative. It involves a collaborative mindset. We actively engage in dialogues with the client to understand their unique challenges, long-term goals, and industry dynamics.

Stabilize

Leverage your existing Infrastructure & Applications and put to use.

Optimize

Upgrade existing infrastructure to leverage new capabilities.

Modernize

Bring in new infrastructure that caters to evolving business needs.

Case Studies

Streamlining Treasury Management for a Ceramics Industry Leader

RAK Ceramic is the world leader in Ceramics & Tiles manufacturing in terms
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Streamlining Operations: Refinery Implementation

Luberef implemented SAP a few years ago. In 2018 Luberef initiate SAP Wave
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Streamlining Measurement for Efficiency: A Case Study in PRA Alternate UOM Solutions

Diligent Global spearheaded a project for a national oil and gas conglomerate....
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Empowering Diverse Industries

Oil & Gas

Manufacturing

Airlines

Consumer Goods

Engineering & Construction

Professional Services

Retail

Healthcare

We Believe in the power of community

Our goal is to create a huge value for our clients. This is why we’re constantly working on services to make it better every day and really listen to what our uses and clients have to say.

DiliGenie’s Analytics is very comprehensive…it not only helps view SLAs, Ticket Performance but also trends, patterns to understand the overall IT Infrastructure and Applications’ health. The Analytics also helps us drill down & drill through into low level data for more information
The tool is simple yet powerful. Contains very practical features and though we are coming from the back off using a very popular tool, we feel we really do not miss anything with DiliGenie
Very good tool in less expensive, Easy to customize. User friendly and easy to use. All modules are good.
All positive! It's been a much more reliable and simple-but-full-featured platform than a few others I've worked with in my short career. Creating, updating, and reviewing tickets is straight-forward and simple.
The IT transformation led by Diligent Global at Ball Corporation has been remarkable. Their strategic solutions have significantly improved our technological landscape.

- Chief Information Officer, Aluminum Packaging Company

Diligent Global’s IT solutions have been instrumental in enhancing our operational efficiency. Their team's expertise and support are exceptional.

- President & Group CIO, Agri-business Company

We could not have expected better service and response from this team. It was truly a heroic effort and we are very grateful for Diligent’s seeing us through this transformation driven operations engagement. Thanks to you, Farhan and your leaders for continually improving our partnership, which we value highly.

- Director, Global IT Infrastructure & IT Security,Fiber and Textile Solutions

Diligent Global transformed our IT operations, elevating efficiency and innovation. Their expertise in tech solutions significantly enhanced our business processes.

- Chief Information Officer, Bio-pharmaceutical Company

With Diligent Global's assistance, we achieved new heights in digital transformation. Their tailored IT strategies were pivotal in streamlining our operations.

- Chief Information Officer, Global Airlines Company

Diligent Global's approach to IT solutions has been a game-changer for us. Their commitment to excellence and innovation is evident in the results.

- Chief Information Officer, Chemical Manufacturing Company

What We Think

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Why the ITSM tool is Important & How Diligenie Can Help You

IT services go hand-in-hand with business operations nowadays. It’s impossible to run a business without IT’s help. But to manage IT, businesses need good
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Why Companies Worldwide Tend To Seek SAP Consulting? Everything You Need To Know

In today’s fast-paced and highly competitive business world, businesses constantly strive to remain ahead of their competition by optimizing their
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What Services are in SAP and How to Choose a Great Provider?

SAP applications are, without a doubt, the foundation of every business’ infrastructure. However, managing them and moving them to the cloud is a
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Edge to Experience

Unlocking the Future with Diligent Global

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