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Use Case Description

  • Leading global company focused solely on coatings and providing customers with innovative, colourful, beautiful and sustainable solutions.
  • e-Commerce platform for 300,000+ online customers.
  • Product catalogue for 3 regions EMEA, Latin America and North America with more than 50.000 articles.
  • Complex pricing with promotions and free goods.
  • Real-time price and availability check for orders with 1000 line items.
  • Multilingual support for 5 languages (English, German, Spanish, French, Portuguese).
  • Supply chain status to the customer , shipment tracking, AP and Credit monitoring.
  • Updating the customer specific catalogue based on monthly orders.

Solution Brief

  • Process study to draft requirement specifications with add-ons and improvisation, fit gap analysis.
  • Customer specific catalogue creation using SAP product proposal feature.
  • Real-time pricing simulation and availability check in backend SAP system with both synchronous and asynchronous feedback.
  • Customer dashboard for order monitoring, shipment tracking, Credit monitoring and Payables reporting.

Outcomes

  • On time and on budget project delivery with seamless transition to the new system.
  • Highly optimized interfaces to the backend SAP system.
  • Minimum custom code base which can be managed by the customer in-house, with limited number of resources.